Frequently Asked Questions
  1. What is Service Omni™?
  2. Why Should Consumers Register on Service Omni™?
  3. How Does Service Omni™ Help My Business?
  4. Is there a Fee to Search for Businesses on Service Omni™?
  5. Is there a Fee to List My Business on Service Omni™?
  6. How does Service Omni™ make money?
  7. What are Omni Bucks™?
  8. What is My Personal Dashboard?
  9. What are Sales Tools?
  10. How Do I List My Business?
  11. What Types of Businesses Can be Listed?
  12. What is Call Me Now™?
What is Service Omni™?  top

Service Omni™ is an online meeting place where people like you can locate all kinds of service providers, including hard-to-find local providers, review their capabilities and ratings from other customers, and get discounts. Our goal is to provide you the ability to search for Free and to find local businesses who will come to you - on your schedule. Although you'll find all types of traditional .walk-in. businesses on our site, Service Omni™ was born out of our own desire to find reliable businesses that are set up to deliver their services to our doorstep.

We don't want you to think we're just another yellow page directory. We're far from that. We've built a service that fosters one on one interaction and rewards you for working with any of our member service providers.

We believe the internet can be used as a tool to personalize relationships between consumers and local businesses. We also think consumers want to be heard - so we created Service Omni™ to provide you the means to tell everyone what they want to hear about businesses in your area. Whenever you use one of our Member provider businesses, you.ll be asked to rate your experience. Know that you.ll be heard by millions and be confident that everyone else will benefit from knowing from a first hand expert, YOU, what to expect from the local business in terms of service, quality, reliability and more. The power of community hard at work - and know that you.ll benefit, as well, from the experience of others like you.

More things to look for when you search for businesses on Service Omni™:

  • Video - Get to know your local service provider by actually seeing what they do
  • Pictures - Allows you to know more about who you are dealing with
  • Mapping - Find out where they are located and how to get to them
  • Favorites - Save your favorite providers in your personal dashboard for quick reference
  • Call Me Now™ - Click a mouse, call a business for free from anywhere.
  • Access to Your Personal Dashboard - from anywhere or any PC
  • Support - Available via email and by phone during normal business hours
Why Should Consumers Register on Service Omni™?  top

You get Free Omni Bucks™ - real dollar discounts from Service Omni™ that can be used to lower your cost when you do business with one of our Member Service Providers. When you register, you get them. When you rate a business, you get more, when you send us an article we publish online, you'll get more! And, when you refer a new customer or a new service provider to us, you both will receive a $10 Omni Bucks™ Gift certificate. There's no limit to how many you can accumulate. and don't worry about using them all up on one service because as soon as you rate another business, you'll automatically receive more discount dollars in your online account!

Not only will you find businesses with walk in locations, you can locate hard to find service providers who will come to you - at your home or office - on your schedule.

Searching and interacting with local businesses is completely free! All we'll ask is that you provide us your basic contact information so we can send you your free Omni Bucks™ dollar discounts by email.

Also make sure to take advantage of our completely free "Call Me Now™" service where you'll be able to call our member businesses with the click of a mouse. There are no local toll charges to your home phone and, more importantly, the service is not Voice Over Internet - we connect you directly to each service provider via your home telephone line. Click a button and your home telephone rings with a service provider there ready to answer your questions.

How Does Service Omni™ Help My Business?  top

It's really very simple. We believe that most businesses struggle to be seen on the internet; mostly because effective advertising on the internet is very expensive and, to many, very confusing. Therefore, we've taken the mystery out of advertising your business on the internet because:

  • Our goal is to help you acquire and retain loyal customers
  • We offer FREE expanded business listings on our portal
  • We allow consumers to search for FREE for businesses like yours
  • We let the customers give you feedback, essential to keep their loyalty. How many times has a customer not come back, and you don't know why? Now you can ask them. And when you do a good job, you will be rewarded with good ratings.
  • You can earn more, because people can compare on quality, not just price.
  • We offer Call Me Now™, with one click you can talk over the phone to a new or present customer
  • We provide your business with enhanced marketing tools to ensure you'll be seen by consumers who want your services
  • No matter how big or small, your business will benefit by being a part of a growing online community that rewards users for "one-on-one" interaction

Why Should You List your business on Service Omni™?

Did you realize:

  • There are 22.9 million small businesses in the USA?
  • That online advertising is a $2.9 billion business (and growing 38% year over year)?
  • Only 3% of local businesses use the internet to market themselves effectively?

More importantly did you know that:

  • 63% of consumers search for services online?
  • Consumers buy $1.8 Billion of services online and growing at 14% since 02?

And that for small business,

  • Offline advertising (yellow pages, newspaper, TV, radio) has continually declined since 2000?

What does this all mean?

Those business that are not effectively engaging with customers online will simply not be able to keep pace with their competition.

Is There a Fee to Search for Local Businesses on Service Omni™? top

Not only is Service Omni™ completely FREE to search for local businesses but consumers also benefit from a variety of great features just for registering. In addition to finding local service providers who will come to your home, office or other location, Service Omni™ provides you the following benefits:

  • Search for Free for businesses in your local area
  • Earn Free discount dollars with Omni Bucks™
  • Rate the services of selected businesses
  • Review what others have to say about the business you are considering
  • Watch videos that provide an in-depth look at businesses you are interested in
  • View integrated maps to show you business locations - with directions to and from your location
  • Use Free Call Me Now™ feature
  • Access to your customer dashboard to track all your search activities
  • Utilize auto save feature to easily recall which business interests you
  • Use instant messaging feature to quickly send messages to selected businesses
  • Listen to members only special messages on a variety of self help topics

And, coming soon you'll have the ability to:

  • Schedule service calls with selected member businesses
  • Make online payments for services for selected member businesses using credit card, eCheck, Pay Pal and Google Pay
  • Upload and share your own personal videos that tell the Service Omni™ community about your experience with selected businesses

Click Here to Sign up for Your Free Account

Is There a Fee to List My Business on Service Omni™? top

No. Anyone can list their business on Service Omni™ for Free! Once you register for your free account, you'll be able to click on "list your business" on the left side of your dashboard and you're on your way to getting noticed by millions of interested consumers.

Service Omni™ does charge businesses if they decide to use "Sales Tools" to enhance revenue, but they are not required when creating a basic expanded business listing. However, we believe you will want to use as many of our Sales Tools as possible since they help your business to acquire and keep loyal customers.

Check out our Sales Tools section for more information on how we can help your business get noticed by more new customers.

Click Here to Sign up for Your Free Account

How Does Service Omni™ Make Money? top

Service Omni™ makes money by offering listed businesses lead generating services called "Sales Tools". These unique services are available to businesses when they create their Free expanded listing and offer companies a way to stand out in the Service Omni™ community.

The most important thing to remember about Sales Tools is for the most part, fees for these services are related to real customer interaction with your business. For example, our Call Me Now™ feature allows new customers to click a button on your listing and be instantly connected to your business. We *charge your business a lead fee for each call however if no one clicks to call your business, you are not charged - even though you have selected the Call Me Now™ feature to appear on your listing.

We will be adding a number of sales tools in the future, such as PBX setup over the internet and advanced customer satisfaction capabilities, to enhance your business.

*NOTE: As an introductory promotion, Service Omni™ will be offering the Call Me Now™ feature for Free to local businesses for a limited time. Ask us for promotion details.

Check out our Sales Tools section to find out more about these unique lead generating services.

What are Omni Bucks™? top

Omni Bucks™ are real dollar discounts that you can use with participating member providers. Most of our member providers take Omni Bucks™ so anytime you use their service, you can use your discounts to reduce the cost of the service. In the future, you'll be able to automatically apply Omni Bucks™ directly from your account towards all online purchases - so start earning your FREE Omni Bucks™ NOW!

You can earn Omni Bucks™ for:

  • Registering (Free)
  • Rating Services
  • Referring Customers
  • Referring Providers
  • Submitting Articles/Stories
  • Submitting Videos
  • Submitting Service/Product Tips
  • Frequent Buyer Programs

If you aren't already registered, Get Your FREE Bucks Now!

Omni Bucks™ can be used as discounts with participating businesses on Serviceomni.com. Once you select a business to perform a service for you, simply click on the "Book Service" button on the business listing and you'll be prompted to apply your Omni Bucks™ to the order. Your service professional will automatically apply your discount at the time of service.

What is My Personal Dashboard?  top

Your personal Dashboard is a great way to track all your activities on Service Omni™. Whether you are a customer in search of a plumber or a listed local business, your Dashboard summarizes everything from Omni Bucks™ to My Favorite Businesses to Service Request History to Sales Tools activity tracking. Your personal Dashboard keeps track of all your important stuff so you can easily review everything you've done through Service Omni™.

What's more important is the fact that you can access both your personal and professional business listing Dashboard from the same account login. So if one day you're a customer looking for a dog walker and the next day you are responding to new customers on behalf of your business listing, you can do everything by clicking the appropriate tab in your personal Dashboard. All your activities are sorted by personal or business and tracked in the appropriate tab in your personal Dashboard.

What are Sales Tools?  top

Sales Tools refers to our unique marketing services that help local service providers say to the world "I'm Here!" These services are created to make your business stand out from the rest of your competitors.

Sales Tools are lead generating services that include Call Me Now™, Sponsored Advertising, Video, Pictures, Instant Messaging, Ratings, Audio-Text and coming soon, Sally Talk™, Virtual Assistant™ and many more great brand extension services.

What makes our Lead Tools so wonderful is your business only pays for real interactions between your business and interested customers. In essence, you can add all the Lead Tools features to your listing for FREE and only pay when your new customers reach out to you. And, since we track these interactions, we can provide your business valuable information that can be used for follow up marketing or quality assurance initiatives.

We believe that most small businesses struggle with:

  • Exposure & Cost Effective "One on One" Customer Interaction
  • Marketing & Brand Awareness
  • Limited Marketing Budgets (note: online budget for effective marketing is huge)
  • Technology

What Service Omni™ plans to do for the service industry is to:

  1. Create a cost efficient internet marketing channel that allows business to interact with customers one on one
  2. Become a catalyst for emerging business to quickly and cost effectively gain visibility with highly targeted local customers
  3. Simplify the process of getting their business involved on the internet

Service Omni™ wants to ignite a fury of local entrepreneurs who want to take their organic business to the next level.

How do I list my business?  top

It's as easy as 1-2-3!

1: REGISTER YOURSELF: Register for your FREE basic account. You are now a member customer

2: LIST YOUR BUSINESS: Once you've registered, you'll end up on your personal dashboard. Look on the left hand side and you'll see a link to "list your business". Click on this link.

Next: Enter your business information - more info is better, but the Logo, Pictures and Video are optional. You may want to click "next" on each section just to see what you can put into your expanded listing. We highly recommend you use the optional features to make your business stand out from the rest.

3: VIEW YOUR LISTING: Click on "View My Business Listing" and you.ll see exactly what your listing will look like.

That's it! It's really that simple. Why don't you give it a try now? If you have any problems, our help desk is available to help you through the process.

Click Here to Sign up for Your Free Account.

What Types of Businesses Can List on Service Omni™?  top

Any type of legal business can list on our site.

Local Businesses that list on Service Omni™ include the following service categories, but you can request a new category when signing up, and after a quick review by Service Omni™ administrators, your new category will be added:

  • Pet Care
  • Health and Beauty
  • Massage Services
  • Auto Care
  • Hair & Makeup Services
  • Landscaping
  • General Contracting
  • Food Delivery
  • Personal Chefs
  • Personal Assistants
  • Business Services
  • Home Electronics
  • Courier Services
  • Personal Shoppers
  • Interior Designers
  • Computer Repair and Installation

And many, many more! If your business doesn't fall under any of these categories, do not fret. You can add virtually any new category for your selected business. Remember, this is your portal and we want you to make it what you need it to be to help you find new customers.

What is Call Me Now™?  top

Call Me Now™ is a great feature that allows consumers to contact local businesses with a click of a mouse!

Call Me Now™ is not Voice Over Internet nor does it require you to use Internet telephone software provided by companies like Skype or Vonage.

Call Me Now™ uses regular telephone lines to connect consumers to local businesses.

And Call Me Now™ is completely FREE to registered consumers.

Simply click on the Call Me Now™ button on the business listing and your home telephone will instantly ring. Pick up your phone and our system will immediately call the business owner, tells him there is a call from a Service Omni™ customer, and you will be connected, so he can answer any questions you may have regarding their services.

It's that easy! You'll never have to worry about whether you'll be charged local toll or long distance charges for the call. It's completely free and the only requirement is that you create your free Service Omni™ account and give us a phone number to call. We will NOT distribute or sell this phone number to other services.

For Local Businesses: Call Me Now™ is a great way to instantly connect to new customers who want your services!

The Call Me Now™ feature is automatically installed on your business listing and for a limited time the Call Me Now™ feature is completely FREE. Each time you receive a Call Me Now™ call, you'll hear "Service Omni™" so you'll know before the customer is on the other end that you have a new prospect. Plus, we'll provide you details of each call to track new customers through the sales process.

Call Me Now™ is a fantastic tool to help customers make calling local businesses easier than ever while providing companies a unique branding tool that makes your business stand out from the rest.

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